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Customer Service

My Bridal Ring is happy to stand behind every item we sell. If you are not 100% satisfied, you may return it within 30 days for a full refund or exchange - no questions asked, as long as the item meets our return guidelines.

To maintain the highest level of professionalism, a member of our staff personally inspects every item prior to shipment, ensuring that your purchase is free from any manufacturing defects at the time of delivery. In the event that there is ever a problem with your jewelry, just mail it back to us for inspection and/or repair.

We also offer free personalized engraving and a lifetime service policy for your jewelry. Whether it's having the prongs tightening, having the ring polished, rhodium-plated or cleaned, we are happy to maintain your fine jewelry, free of charge.